Giftland USA Merchandise Policy
exists to protect you. It protects you in two ways:
1. It ensures the integrity of your product.
2. It guards against abuses that would increase merchandise
Product Merchandise And
Time Limit: Return
Authorization must be submitted to Giftland USA within 30
shipping date of order from Giftland USA. Requests
made later than 30 days will not be honored. Return
of merchandise must be effected within 3 days after you
that term is authorized.
- Return Shipment: Authorized return
must be shipped prepaid and bear the RMA number assigned.
Unless authorized, prepaid, and bearing the RMA number
assigned, return will be delayed in processing.
Note: for your own protection, insure return shipment.
- Handling: Accepted authorization
return will be replaced or credited to you for future
orders as you request.
- Replacement Shipment: Giftland
USA pays cost of shipping exact replacement to you.
Shipment will be insured.
- Authorization Defined: Return
Authorization Code does not guarantee that return will be
accepted. Return will be accepted if it is within the
policy herein stated and the item is confirmed defective.
Note: Manufactures Warranties: Many items are guaranteed
by the manufacturer for periods up to 1 year. All
such products specify warranty with the product. If
such item becomes defective while in use, the item should
be returned to the manufacturer for repair or replacement
as specified in the Manfacturer's Warranty.
IMPORTANT: DAMAGED MERCHANDISE
IS NOT DEFECTIVE MERCHANDISE.
DO NOT REQUEST RETURN AUTHORIZATION FOR DAMAGED MERCHANDISE.
ALL SHIPMENTS FROM GIFTLAND USA ARE FULLY INSURED. PLACE A CLAIM
IMMEDIATELY WITH THE CARRIER IF DAMAGED MERCHANDISE IS DISCOVER.
DELAY IN FILING YOUR CLAIM WITH CARRIER COULD VOID YOUR
IF SHIPPING CARTON SHOWS NO DAMAGE, PLACE A
HIDDEN DAMAGE CLAIM.
RETURN OF DAMAGED MERCHANDISE TO GIFTLAND USA WILL VOID YOUR
INSURANCE AND TERMINATE YOUR ABILITY
TO RECLAIM VALUE.
Merchandise is Not Returnable.